Free Shipping over $150

Shipping and Returns Policy

SHIPPING

Most items are made to order. We try our best to make them as quickly as possible. Your order could take anywhere from one to 6 weeks.

If you have any questions about your order please contact us at joanne@steelpony.com or call us at 215-467-6065 Monday - Friday, 9am - 5pm EST.

RETURNS

We are a really small group of Artists who make everything by Hand. We want you to be happy with your purchases because it is part of us that we give to you. In order for us to continue we have to have policies that we stick to.

Returns for new merchandise is accepted within 20 days of receipt. Of course it must be unworn with tags.

Please e-mail us to let us know you are making a return. After 20 days it is Final Sale. Returns will be given in the form of Refunds, Exchanges or Store Credit.

Original shipping costs are not refundable. If you exchange we will ship you the replacement for free. Some Sale items may not be returnable. Returnable Sale Items are Store Credit Only.

Returns should be USPS Insured to:

Returns Department
PO Box 63873
Philadelphia, PA 19147

Size Chart

This chart is actual body measurements to help guide you to the right size.  Since our clothing is relaxed fit, please ask if you are not sure.  For instance some of the Modal Styles you will want to buy a size smaller.